Thank you for visiting and shopping at www.the-cbd-store.co.uk. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
||Estimated delivery time
|Royal Mail 1st Class
||1-2 business days
|Royal Mail 2nd Class
||3-4 business days
|Royal Mail Special Delivery
* Next Day delivery is only available for orders with delivery addresses within the United Kingdom
Delivery delays can occasionally occur.
www.the-cbd-store.co.uk ships to addresses within the United Kingdom at present. We are looking to introduce international destinations in the near future. In any case, if you are currently residing internationally, please contact us and we will endeavor to arrange a delivery.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.the-cbd-store.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.the-cbd-store.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.